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  • Database Software (incl. Services)

Database Software (including Services)

You can license or order the following Clusterpoint Server database software products and support services:

Product
ID Code
Product Name Units /
conditions
Price (USD)
CPSE-EVAL Clusterpoint Server TRIAL License
(no customer registration required, free for 30-days)
license FREE for 30-DAYS
CPSE-FREE Clusterpoint Server FREE License
(for unlimited use on a single h/w server or a virtual machine,
requires customer registration and Clusterpoint Reference Link)
license FREE
CPSE-CLOUD Clusterpoint Server CLOUD License
(Clusterpoint one-click deployment Amazon Machine Image for AWS cloud services, with option to activate TRIAL License or FREE license)
license FREE
CPSE-MNGR Clusterpoint Manager
(DBMS management s/w, free with Clusterpoint Server license)
license FREE
CPSE-CLI Clusterpoint Command Line Interface (CLI)
(DBMS management s/w, free with Clusterpoint Server license)
license FREE
CPSE-01 Clusterpoint Server SINGLE License
license
Please contact
CPSE-NN Clusterpoint Server CLUSTER License
(NN-number of servers)
license per server Please contact
CPSE-SITE Clusterpoint Server SITE License
(unlimited no of servers per site, with annual renewals)
license per site Please contact
CPSE-JOUR Transaction Journaling System License
(for nearly instant incremental backup/restor/disaster recovery)
per server license cost Please contact
CPSE-VERS Database Versioning System License
(for automatic recording of all updated versions of data objects, version recovery and searchability accross time, all in the same DB)
per server license cost Please contact
CPSE-INST Clusterpoint DBMS software installation and cluster configuration service
Initial installation and configuration service at mutually agreed with our customer time frame and availability, remotely performed on a customer supplied hardware server over the Internet and Skype, by our technical support engineers. Optional on-site visit by Clusterpoint support engineer or our partner support engineer can be requested (travel costs excluded).

per server
service cost
Please contact
CPSE-MAINT Clusterpoint DBMS Software Maintenance, Annual Subscription
Provides free access to immediate software version upgrades, functionality upgrades, critical error patches (emergency patches), database tools, and other software updates;
Can be purchased for all types of Clusterpoint DBMS licenses;

annual service cost
Please contact
PREM-CONS Premium Consultancy Services per Hour
Clusterpoint software consultancy and training assistance per
1h consulting for system installation (excluding remote installation service by our engineers), customer consulting for configuration, features, consulting about application know how etc.
48h response
10h/5d access
Email, Skype or Phone

Please note, that consulting tasks and expected time frame must be additionally agreed with each particular customer, depending on the particular system setup, number of applications, customer business needs, and many other factors, that may require this customized support.
service cost per hour Please contact
PREM-BRONZE Premium Technical Support: Bronze Package, 12 months
Unlimited Clusterpoint software incident and problem resolution support
Includes 2 hours of incident non-related consulting (PREM-01).
Includes software maintenance (product ID code: CPSE-MAINT)
Does not include remote login based incident assistance.
24h response
10h/5d access
Email contact
Note: a server is a hardware or a virtual machine; service cost covers Clusterpoint software installation and configuration assistance, software problem diagnostics, priority bug fixes, clustering issues, know-how etc.

per server

Please contact


PREM-SILVER Premium Technical Support: Silver Package, 12 months
Unlimited Clusterpoint software incident and problem resolution support
Includes 4 hours of incident non-related consulting (PREM-01).
Includes software maintenance (product ID code: CPSE-MAINT)
Includes remote login based incident assistance.
4h response work time
10h/5d access
2 contacts
Unlimited Email, Web
Unlimited Phone, Skype or other VoIP

Please note we also offer optional 2h response time for this package at additional cost per server annually, all other terms are the same.
per server


Please contact


PREM-GOLD Premium Technical Support: Gold Package, 12 months
Unlimited Clusterpoint software incident and problem resolution support
Includes 8 hours of incident non-related consulting (PREM-01).
Includes software maintenance (product ID code: CPSE-MAINT)
Includes remote login based incident assistance.
1h response
24h/7d access
4 contacts
Unlimited Email, Web
Unlimited Phone, Skype or other VoIP

per server


Please contact


PREM-PLATIN Premium Technical Support: Platinum Package, 12 months
Unlimited Clusterpoint software incident and problem resolution support
unlimited consulting
less than <1 h response
24h/7d access
Includes software maintenance (product ID code: CPSE-MAINT)
Includes remote login based incident assistance.
Unlimited Email, Web
Unlimited Phone, Skype or other VoIP

plus:

Dedicated customer account manager
Cell Phone access to assigned technicians
Customer specific service level agreement (SLA) guarantees

Optionally can include on-site visits for Clusterpoint systems health-check, new project planning and training.

corporate
service
agreement
Please contact

For available options among all support service (packages) please see Premium Technical Support.

Please note that all published prices can be changed according to the company pricing policy, currency markets and other factors. Licenses purchased before any changes in licensing terms, would not be affected and can be continued to be used under the previous licensing terms. For official confirmation of prices at certain time period or date please contact Clusterpoint Customer Support.

All registered users and Clusterpoint customers who applied for email news information will receive notifications of licensing and pricing changes.

Please note, that all Clusterpoint DBMS Licenses include free Clusterpoint Manager - a centralized administration application to manage all hardware nodes, servers, storages (databases) and application/user security enterprise wide.

For more detailed pricing and licensing conditions please contact Clusterpoint Customer Support.

General policy of our company is to provide Clusterpoint Server database platform cluster-enabled technology licenses for non-profit organizations either for free use or for licensing with significant discounts. The only requirement is that the product will not be used commercially. More about that can be found in sections Licensing Options

If your are interested in non-commercial use of this product please send us your project description and expression of interest to use it non-commercially to: Clusterpoint Customer Support.

There are also discounts available for our partners and sales volume discounts. For more details about discounts please contact Clusterpoint Customer Support.


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